Refund & Returns Policy
At Glow & Glam, customer satisfaction is our top priority. If you receive a damaged, defective, or incorrect product, we are here to help.
Return Policy
You must contact us within 3 days after receiving your order.
Products must be unused, unopened, and in their original packaging.
Returns are accepted only for damaged, defective, or incorrect products.
Products damaged due to customer misuse or mishandling are not eligible for return.
Refund Policy
After we receive and inspect the returned product, your refund will be processed within 3–7 business days. Refunds will be sent through the original payment method whenever possible.
Exchange Policy
If you receive the wrong product or a damaged product, we will replace it free of charge.
Delivery Charge
Delivery charges are non-refundable unless the mistake was made by Glow & Glam.
Non-Returnable Items
Used or opened products
Products damaged by customer misuse
Personal care products that have already been used
Contact Us
Glow & Glam
📱 WhatsApp: 01830152731
🕒 Support Time: 10:00 AM – 10:00 PM
🌐 Website: naturalglowandglam.com